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How We Do Things

Many people don’t like seeing the dentist. We know too well the horror stories: You had a traumatic experience when you were young. The last dentist who worked on you started digging around before you were numb. You hate needles.

A dental appointment shouldn’t invoke dread. We find it helps if you know ahead of time what to expect during your visit. Here are a few things we think you should know.

We take digital X-rays.

When we need a better picture of what’s going on in your mouth, we use instant-capture digital imaging technology. Digital images require less radiation than traditional X-rays and are stored on our computers so that we can easily zoom in and enhance the picture quality of places we think might need work. On the whole, digital imaging is less cumbersome for us and poses less of a risk to you, so it’s a win-win!

We take good care of your children.

One key to keeping your mouth healthy and your smile sparkling your whole life is to start early. Helping your children implement a good oral hygiene regimen at a young age will help prevent problems later in their lives.

By the time they turn three, your children are ready to come see us. But before they sit in the dental chair themselves, we ask Mom or Dad to go first. While you are getting your teeth cleaned, we’ll walk your children through what we’re doing, let them see how the chair works, check out the instruments, and discover for themselves that there’s nothing to be afraid of.

And whenever we’re working with your child, whether doing a routine cleaning, filling a cavity, or doing more advanced work, we’ll take extra care to coach them through the procedure. The more they know, the more comfortable they will be. So we tell them everything. No secrets, no surprises.

We’re going to give it to you straight.

Our “no surprises” policy doesn’t just apply to children. Nobody wants to be caught off guard in a dental chair, no matter how old you are.

When you need advanced work done, we promise to explain procedures in detail, giving you a clear picture of what we’ll do, what sensations you’re likely to feel, and what it will cost. Even if you’ve had a procedure done before, we’ll walk you through it as we go.

In cases where you can choose between two or more procedures, we’ll spell out every option and let you decide what works best for you. Your mouth. Your wallet. Your decision.

We know our limits.

We’re general dentists, which means we do a lot of things. But if we think you need specialized care, we don’t refer to just anybody. Whenever your oral health depends on seeing a periodontist, oral surgeon, orthodontist, or other specialist, we help personally coordinate your care. We refer to docs we know, colleagues whom we can call on their cell phones to give a personal account of who you are and what you need.

We always have you covered.

When it rains, it pours, and somehow you always seem to be without an umbrella when it pours. Ditto for emergencies. A little something turns into a crisis, and it always seems to happen after hours or on the weekend.

Relax. If you have an emergency, you can reach us by calling our emergency contact number. We’ll do a quick consult and develop a plan of action right over the phone.


Feeling better about your visit? We hope so! To learn even more about how we do things, check out our Frequently Asked Questions page.